As per the (CIRP) Consumer Intelligence Research reports, Apple has launched a self-repair program, some iPhone users will choose to postpone the purchase of the next smartphone to repair themselves. It is reported that earlier this week, Apple took the lead in launching a self-service repair project for iPhone 12/13 series devices
Allowing consumers to obtain genuine accessories, tools, and repair instructions through official channels. Although the plan has been praised by advocates, some iPhone users prefer to do so.
JOIN US ON TELEGRAM
It shows that the screen and battery status of iPhone devices still in use are in unusable condition and only 12% of users have broken screens but are still barely able to use them, and only 6% of screens are seriously damaged to the extent that they need to be replaced.
Moreover, 26% of the iPhone battery can reach half a day’s battery life, and only 14% of the battery needs to be recharged every few hours. Though battery replacement is one of the most common repair items, only a relatively few iPhones actually require it.
Mike Levine, the co-founder of CIRP, explained: “It seems that battery life has more impact on consumers than screen condition.
14% of iPhone buyers said they needed to recharge their old iPhone’s battery every few hours. Only 6% of iPhone buyers said their screen was broken and their old phone couldn’t be used, while others 12% are still using screen devices reluctantly.
Of course, there are many reasons why consumers upgrade from an older iPhone, including processor performance or storage capacity. Overall, only a few vendors can pass Apple’s self-study program.
CIRP’s Josh Lovitz said: Since most new iPhone users already have “good enough phones”, it is expected that a small number of consumers will continue their plans to buy a new iPhone through self-repair. will postpone.
CIRP reports:
It is reported that Apple plans to provide self-service repair to users in the United States in early 2022, after which it will be expanded to more market segments. Lastly, this CIRP survey result is based on a survey of 2,000 local Apple consumers. These customers purchased Apple Watch, iPhone and iPad, or Mac between October 2020 and September 2021.
(Via)
