You can check the complete information about the overheating issue of Apple’s iPhone 12 and 12 Pro. Check here.
[ORIGINAL ARTICLE: OCTOBER 28, 2020]
Users reported that they have encountered the issue right away after setting up the device. As they use the device it gets overheated, makes the users uncomfortable. Along with the overheating issue, some users are also facing battery draining issues on their new iPhone.
In contrast to this issue, Apple responded to the users as the following:
I see that you have an overheating iPhone 12 Pro, Sometimes you will find your device is overheating while charging. You should remove the charger or avoid overcharging it. Sometimes it’s the wrong charger and adaptor, and sometimes battery issues may cause an overheating issue. You should be careful while charging it. Also, As we mentioned earlier, Background App Refresh can contribute to your iPhone overheating, So go to Settings and then choose General to make sure it’s turned off for unnecessary apps. If it’s still too hot, go to the app switcher to see all the apps you’ve got open. If the problem persists then contact Apple Support:
This problem is only reported by some users and if the problem still continues to haunt the iPhone 12 Pro users then it could be a major issue that needs to be fixed. If you are also facing the same problem then you should try the above-mentioned solution.
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