Samsung may refuse free Galaxy Z Flip 3, Fold 3 warranty services, here’s why

Previously in August 2021, Samsung launched the Galaxy Z Fold 3 and Galaxy Z Flip 3 foldable smartphones that feature several futuristic capabilities such as IPX8 rating and Snapdragon 888 SoC, as well as a covered screen with UTG (ultra-thin glass).

For now, a famous tipster recently claimed that the Galaxy Z Flip 3 records acceleration data of all free-fall events in the background that can be used by the OEM for warranty purposes. If the user accidentally dropped the phone due to his own reasons, the company won’t provide free warranty service.

Additionally, the same source also suggested that Samsung’s criterion for free fall is 1m height. If this information is true, Samsung will refuse free repairs with acceleration data even if there is no trace of damage to the phone during the warranty period because of the record of drop data.

Adding to this, the tipster said that consumers aren’t recommended to throw the Galaxy Z Fold 3 or Galaxy Z Flip 3 foldable smartphone on the bed, sofa, or pillow to play, as this will cause the phone to record abnormal acceleration data.


As part of making it sensible news, FrontTron added a repair case about this phone in which a user’s mobile phone hinge suddenly broke during normal use last month. Moving on, the background data revealed that the phone had three free fall events before, which is the reason behind the broken hinge.

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