The US tech giant, Apple faced another class-action lawsuit this week, accusing the company of misleading customers into believing they were buying stuff when they paid for iTunes content, but they were actually only getting content authorization.
The class action was filed this Monday in the US District Court for the Western District of New York. This is because the User becomes aware that Apple may remove any Digital Content from the User’s account without prior notice.
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Although the target of this lawsuit is only the iTunes Store. In Apple’s current operating system, the provision of paid content also includes Apple TV and Apple Music, and other applications.
The lawsuit states that digital content sold on Apple’s services was previously authorized by Apple and was authorized to users when they were paid for by users. Therefore, the lawsuit claims that it is not really a “sale” of digital products and that the words “purchase” on the iTunes page is misleading to consumers.
The statement states: “A logical consumer would think that the way the defendant uses the word ‘purchase’ in the iTunes Store and in apps is the same way that millions of English-speaking people around the world use and understand the term. The fact is that the defendant does not own all the digital material claimed to be available for sale.”
The charge further states: “A logical consumer would think that the way the defendant uses the word ‘purchase’ in the iTunes Store and in apps is the same way that millions of English-speaking people around the world use and understand the term. The fact is that the defendant does not own all the digital material claimed to be available for sale.”
Currently, when Apple sells digital licenses for content, the price is similar to or even higher than the retail price of physical media content in the store. In this regard, the lawsuit also raised objections.
The lawsuit states: “Some consumers may be lucky to never lose the right to use paid media, but other consumers may one day find that their digital content has completely disappeared. In any case, all consumers are The content is paid too high. Although they have paid the amount of consideration that is usually paid to buy the goods, they do not actually own the digital content.”
This is not the first time Apple has encountered such lawsuits. As early as April of this year, another class-action lawsuit filed in a California court also alleged that the “buy” option displayed by Apple was misleading. Amazon is also facing similar lawsuits.
Apple has also been accused of deleting content “owned” by users in the past. However, the previous situation was either a technical issue or a content authorization issue, which can usually be resolved quickly.
In addition, Apple also allows media content other than 4K movies to be downloaded to the Mac or iPhone locally. In this case, even if the content authorization expires, the downloaded content can still be played.
