Recently, Samsung Galaxy M52 users received the February 2022 Android security patch update in India, the update comes with security and stability of your device. But just after installing it, users started complaining about having issues in using Gallery on WhatsApp.
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As per the report of SammyFans, after installing the February 2022 security update for Galaxy M52, the images, video, and documents downloaded on WhatsApp are shown white icons in the Gallary. Meanwhile, the WhatApp contents are not visible in the Samsung Gallery.
Additionally, many users are facing this issue that has come with the February security update. Here we have listed some solutions to solve this problem after collecting users’ opinions.
Updates for Samsung Galaxy M52 devices can happen for a number of reasons. This quick debugging guide will show you the steps you can try if you experience problems after the update.
- For some reason, you can’t browse your images or video using Samsung Gallery or you can’t view folders with Files on Google. Some users posted their solution to switch from Samsung Gallery to Google Photos for viewing videos and photos.
- Try once after clearing the data of Samsung Gallery
Try the above-mentioned solution to resolve your problem till then Samsung has not released a stable solution for this issue. The company may resolve this issue in the upcoming update till then we recommended you use Google photos
