According to the report, the US instant delivery company Gopuff laid off more than 200 employees. The company is struggling to adjust in the face of a downturn in the U.S. economy and a changing funding environment for start-up tech companies.
According to people familiar with the matter, Gopuff’s layoffs this time involve the customer service team, which includes full-time regular and temporary workers. Following the layoffs, the company has outsourced customer service to companies in the Philippines, sources said. The sources were reluctant to disclose their identities as the information remained confidential.
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Gopuff confirmed the recent layoff of fewer than 250 employees. However, a spokesman added that the layoffs were part of a previous round of layoffs and were not part of a new round of layoffs.
The company said in a statement that in July, Gopuff undertook a major company-wide restructuring, in which the company cut 10% of its workforce in an effort to improve efficiency and profit margins.
The latest layoffs in the customer service department are part of a major restructuring. In the past three months, the company’s restructuring plan has been in the process of implementation.
The July layoffs were reported to be the company’s second large-scale layoffs this year. In April, the company fired 3% of its global workforce.
Gopuff’s layoffs and restructuring come at a time when the U.S. economy is slumping and new technology companies are getting more and more difficult to raise capital, especially in the food delivery field, which was once a hot spot for venture capital, and funds are gradually drying up.
Gopuff originally planned to go public this year, but was forced to delay the listing plan, in order to achieve profitability, the company can only cut costs and lay off employees.
On Twitter, Reddit, LinkedIn, and other social media, some of Gopuff’s fired employees have released some inside information.
It is reported that on the video conferencing system Zoom, a representative of the company issued a notice to a group of temporary workers, saying that their positions have been canceled, “effective immediately”, if these temporary workers have more questions, they can contact the company’s human resources. department.
A former regional manager of Gopuff said on the white-collar social networking site LinkedIn that he sympathized with his former colleagues at the company, “This company is collapsing, and I hope all employees at this company are falling victim to their poor business decisions. Before that, find your own way out in advance.”
According to reports, Gopuff can quickly deliver a variety of convenience store items, over-the-counter drugs, baby products, and more to customers who place an online order within half an hour.
