Tag: AppleCare+

  • Apple increases monthly AppleCare+ fees for iPhones

    Apple increases monthly AppleCare+ fees for iPhones

    Apple has recently decided to adjust the monthly fees for AppleCare+ subscriptions for all iPhone models in the U.S., bumping them up by 50 cents.

    For instance, the basic AppleCare+ plan for the latest iPhone models now costs $10.49 each month, an increase from the previous $9.99. This change affects all iPhone models currently available, including both the regular plan and the one that covers theft and loss.

    However, the price for a two-year AppleCare+ subscription remains the same, as do the costs for service fees and deductibles. The new pricing only applies if you choose to pay for AppleCare+ on a month-to-month basis.

    This price adjustment does not extend to AppleCare+ subscriptions for iPads, Macs, or Apple Watches, which remain unchanged.

    Apple is also moving towards a subscription model for AppleCare+. Starting this week, in-store purchases will only offer AppleCare+ as a recurring subscription, either monthly or yearly, ensuring continuous coverage and providing Apple with a steady income stream beyond the initial two-year period.

    However, for those who still prefer a traditional one-time payment for AppleCare+, this option will continue to be available through Apple’s online store. This means you can still choose a plan that ends after two years without automatic renewal if you shop online.

  • Apple Changes How You Can Buy AppleCare+: Now favors subscriptions

    Apple Changes How You Can Buy AppleCare+: Now favors subscriptions

    Apple has recently updated its AppleCare+ program, shifting the way customers can purchase protection for their devices. According to reports from tech journalist Mark Gurman, Apple is moving away from one-time payment options for AppleCare+ when you buy it in stores or directly from your device.

    Now, if you want AppleCare+ for your iPhone or other Apple products, you’ll mostly have to opt for a subscription plan that charges you either monthly or yearly. For instance, for an iPhone 16 Pro, a monthly subscription would cost you $13.99, while the previous option to pay $269 for two years upfront is no longer available in physical stores or through the device’s settings.

    Apple’s customer service representatives are now telling customers that this switch to subscriptions helps reduce the initial cost of protection and makes sure there’s no break in coverage. This change also pushes customers towards the more comprehensive Theft and Loss plans, where you can replace a lost device for a fee.

    From now on, the primary way to get AppleCare+ is through these subscription models. However, there’s a small exception: if you’re buying your product online from the Apple Store, you can still choose to pay for AppleCare+ in one go during the checkout process.

    For those looking at annual subscriptions, there’s a bit of a saving. For example, AppleCare+ for the Vision Pro can be $24.99 per month or $249 if you pay for the whole year.

    So, if you prefer not to deal with monthly or yearly payments, your only option is to purchase your device and AppleCare+ together online. Otherwise, in physical Apple Stores or via your device’s settings, subscriptions are the way to go.

  • Changes to AppleCare+: No more long-term plans in stores

    Changes to AppleCare+: No more long-term plans in stores

    Apple is making some changes to how you can buy AppleCare+. According to Mark Gurman from Bloomberg, starting next week, you won’t be able to buy a two or three-year AppleCare+ plan at Apple’s physical stores or directly on your device.

    This means if you’re buying a new device in an Apple store, you’ll only have the choice between a monthly or yearly subscription for AppleCare+, not a one-time payment for several years of coverage.

    Gurman also hints that in the future, even buying these longer plans on your device might not be an option anymore. This would affect everyone who doesn’t get their AppleCare plan right when they buy their device.

    However, there’s a silver lining. If you’re okay with buying online, you can still get those two to three-year plans at the time you purchase your device.

    It looks like Apple is moving towards making all AppleCare+ plans subscription-based. But for now, if you want to pay upfront for longer coverage, you’ll need to do it online at the time of device purchase.

    For example, with a 14-inch MacBook Pro, you can still opt for a three-year AppleCare+ plan for $279 upfront, which is a bit cheaper than paying $99.99 each year for three years. So, if you prefer the upfront payment for peace of mind, keep an eye out for these changes and consider buying online when you get your next Apple product.

  • MacBook Pro ruined in car crash, AppleCare+ claim rejected

    MacBook Pro ruined in car crash, AppleCare+ claim rejected

    A MacBook Pro owner shared a frustrating experience on Reddit after his laptop was wrecked in a car accident. Despite having an AppleCare+ plan for accidental damage, Apple declined to replace or repair the device.

    The user explained on the platform that his MacBook was severely damaged in the crash. He was shocked to learn that Apple wouldn’t cover the repair or replacement because the damage was considered too extensive.

    “I thought I was safe with AppleCare+ for accidents,” he lamented. “But they won’t replace my MacBook because it’s too broken. It feels like my money was spent for nothing.”

    Apple’s AppleCare+ policy clearly states that it covers accidental damage from handling, which includes unexpected events like drops or spills. The policy specifies that Apple can either repair the damage using genuine parts or replace the device with one that meets their standards.

    However, the policy also lists several exclusions. Two might apply here:

    • Natural Disasters: The policy does not cover damages from events like fire, floods, or earthquakes. Interestingly, it also mentions “similar external causes,” which might be interpreted to include a car crash, although this seems like a stretch.
    • Reckless Behavior: Damage resulting from reckless, abusive, or intentional actions is also not covered. Since the driver admitted the crash was his fault, one could argue that his driving might qualify as reckless, though this interpretation seems harsh.

    The situation raises eyebrows about the application of these policy terms. Accidental damage insurance is supposed to protect against, well, accidents. Excluding coverage because the damage is “too severe” or interpreting a car accident as “reckless behavior” seems to miss the point of such insurance.

    In conclusion, this case illustrates a potential gap between consumer expectations and the fine print of insurance policies. It’s a reminder for all of us to read and understand the specifics of our coverage, especially when it comes to high-value items like electronics.

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