OnePlus OxygenOS 11 FAQ; December 2020 – Fixed swipe up, clear all, Gallery picture issue, and Snapchat issue fix coming in next update

OnePlus is hearing every single question on its official forum and giving answers to all. In the latest FAQ, December 2020 – the company has answered in every possible way.

Check the December’s OxygenOS FAQs below:

Q: To reject incoming calls on OnePlus 8/8 Pro I have to swipe up, which is confusing.

A: Go to Phone – tap on the three dots menu on the top right – Settings – turn on the “Swipe up to answer”. This will reverse the swipe action to answer incoming calls.


Q: Swiping up and holding on to the home screen opens the quick search menu. Can I disable this function?

A: To prevent mistouch, we added a switch to the latest version of OnePlus Launcher ( To turn off this switch, please tap and hold on the home screen – enter HOME SETTINGS – Quick search gestures – turn off “Enabled” – Save.


Q: Will the ambient display consume a lot of battery?

A: No. The ambient display is based on the self-luminous feature of the OLED display, which only lightens the respective pixels while the background processor is in the sleep state. Compared to turning the screen on constantly to check the time or other info, AOD display saves more power. Even if it’s enabled for the entire day, the battery drain will not be significantly higher than usual.


Q: Will there be screen burn after enabling always-on display?

A: Canvas AOD will have moderate position adjustment while Insight AOD changes positions from the right, middle and left on the screen. Hence, no need to worry about it.


Q: When will “white noise” be added to Zen Mode?

A: The Zen Mode with five theme sounds is already available on Play Store, available for OnePlus 5 and newer devices.

Q: After upgrading to OxygenOS 11, why do I need to pull down the notification bar to tap the “Clear all” button even when there are several notifications visible.

A: This issue has been optimized in the latest released version, now you can clear all the notifications without scrolling down the notifications. Please update to the latest version and try again.


Q: Why won’t the pictures downloaded from third-party sources show up in Gallery, and are only visible in File Manager?

A: We are glad to inform you that this issue has been resolved, please upgrade the system and update the Gallery to the latest version (4.0.104).


Q: Why does the color of the screen change when unlocking using fingerprint while the protection mode/night mode is turned on?

A: This usually happens when the vision comfort mode is on, as it requires an accurate screen color to unlock the phone. The warm-tone color of the comfort mode might cause issues with unlocking. Therefore, there might be a little inconsistency with the cool or warm tone colors of the screen before and after unlocking.


Q: My Snapchat’s bottom and system navigation bar are overlapping after the new update.

A: This may happen due to a compatibility issue with Snapchat. We are actively communicating with their teams about this issue. You can also give feedback to the three-party app to speed up the adaptation. Please wait for the subsequent updates.


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